Shipping policy

Shipping policy

# Shipping Policy

Thank you for shopping with BBQ Brush™.

## Order Processing

Orders are typically processed within 1–3 business days after payment is confirmed.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

## Shipping Times

Estimated delivery times:
- United States: 5–12 business days
- International: 7–20 business days

Shipping times may vary depending on carrier delays, customs processing, weather conditions, or high order volume periods.

## Tracking

Once your order ships, tracking information will be sent to the email address provided at checkout.

Please allow a few days for tracking updates to appear after shipment.

## Incorrect Address Information

Customers are responsible for providing accurate shipping information at checkout.

BBQ Brush™ is not responsible for orders shipped to incorrectly entered addresses.

## Lost or Delayed Packages

If your package is significantly delayed or appears lost, please contact us at:
thebbqbrush@gmail.com

We will do our best to assist you and work with the shipping carrier to resolve the issue.

## Customs & Import Fees

International customers may be responsible for customs duties, taxes, or import fees depending on their country’s regulations.

## Contact

For any shipping-related questions, please contact: nubgrillofficial@gmail.com