Shipping policy
Shipping policy
# Shipping Policy
Thank you for shopping with BBQ Brush™.
## Order Processing
Orders are typically processed within 1–3 business days after payment is confirmed.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
## Shipping Times
Estimated delivery times:
- United States: 5–12 business days
- International: 7–20 business days
Shipping times may vary depending on carrier delays, customs processing, weather conditions, or high order volume periods.
## Tracking
Once your order ships, tracking information will be sent to the email address provided at checkout.
Please allow a few days for tracking updates to appear after shipment.
## Incorrect Address Information
Customers are responsible for providing accurate shipping information at checkout.
BBQ Brush™ is not responsible for orders shipped to incorrectly entered addresses.
## Lost or Delayed Packages
If your package is significantly delayed or appears lost, please contact us at:
thebbqbrush@gmail.com
We will do our best to assist you and work with the shipping carrier to resolve the issue.
## Customs & Import Fees
International customers may be responsible for customs duties, taxes, or import fees depending on their country’s regulations.
## Contact
For any shipping-related questions, please contact: nubgrillofficial@gmail.com